Privacy Policy

Privacy Policy

At Abena Pay, your privacy and trust are important to us. This policy outlines how we collect, use, and protect your personal information when you use our platform or services. We are committed to safeguarding your data and being transparent about how we handle it.

1. About Our Website

Our website address is: https://abenapay.triggerx.tech

When you visit our platform, interact with our services, or register an account, we collect certain information to deliver a seamless and secure experience.

2. Data You Provide to Us

You may provide us with personal data including your:

• Full name, phone number, and email address

• Mobile money and/or bank details for financial transactions

• Preferences and transaction history when using Abena Pay tools (wallet, loans, investments, savings, etc.)

This information helps us create a secure, personalized, and responsive user experience.

3. How We Collect Data

We collect data:

• Directly: Through user registration, form submissions, transaction activity, and customer support requests.

• Automatically: Through cookies, device information, browser type, and app usage analytics to improve performance and security.

• From Third Parties: When you link your account to partner services or through verification from financial institutions.

4. How We Use Your Data

We use your information to:

• Process financial transactions (send, receive, save, borrow) securely

• Provide customer support and improve services

• Recommend financial products tailored to your goals

• Comply with legal and financial regulations

• Enhance security and prevent fraud or unauthorized access

5. Data Protection and Security

We implement industry-standard encryption, secure server environments, and access control mechanisms to protect your data. Our team is trained on data privacy best practices, and we do not share your personal information with third parties without your consent unless required by law.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Withdraw consent to data usage (where applicable)

• Request clarification on how your data is used

Please contact us at support@abenapay.tech for assistance.

7. Liability Disclaimer

While we take every step to ensure uptime and security, we cannot be held liable for:

• Minor service interruptions or errors

• Delays due to third-party service providers

• Viruses or malware on users’ devices not caused by our platform

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in the law or our services. Updates will be communicated through our platform or by email.

Need Help or Have Questions?

We're here for you. Reach us via:

📧 Email: support@abenapay.tech
📱 WhatsApp/Call: +233 534788668
📍 Office Address: